Time Change Instructions
What is the issue?
For Windows 2000 PC and below, non-updated XP systems, and older telephone systems, the wrong time can lead to incorrect time stamps on system files and or email.
The wrong system time may result in incorrect routing of telephone calls during the opening or closing time of your business, improper message playing during these same times and/or incorrect message receipt time stamp for any left message.
Why is this not automatic?
Our newest systems are automatic and can use the latest stored daylight savings time calendars or sync with US Naval Observatory Master Clock Time. Yet, some older systems are not compatible with recent changes to daylight savings times standards. Telephone systems with custom design may require manual time adjustment. Some telephone systems maintain separate clocks for the telephone system (phone display time) and the voice mail system time.
Time change process by system type
Windows desktops, servers and PC based Voice Mail Windows 2000 and lower require a manual time change. Windows XP just requires application of the latest updates. Windows Vista will update automatically.
Panasonic Systems
Panasonic KX-TDAxx or TDExx Telephone System from a KX-T7633 or larger display phone
You must make changes from extension 101 or the lowest numbered extension. In this example, we change 11:15 am to 10:13 am.
| Keystrokes or Buttons | Display shows... |
| [PROGRAM] | Program No? |
| * # | Enter Password |
| Enter password | SYS-PRG No? |
| 000 | 000 |
| Date & Time Set | |
| [Enter] + [Next] | 10:15 AM (hour is flashing) |
| Enter new 2 digit hour | 10:15 AM (minute is flashing) |
| Enter new 2 digit min | 10:13 AM (AM is flashing) |
| Press Auto Dial/Store Button | Time is updated |
| Lift handset and hang up | Normal display |
You must make changes from extension 101 or the lowest numbered extension. In this example, we change 11:15 am to 10:13 am.
| Keystrokes | Display shows... |
| [PROGRAM] or [PAUSE] | Program |
| * + # + {password} | SYS-PRG No? |
| Press the SP-PHONE key 3 times | 11:15 AM (hour is flashing) |
| Enter new 2 digit hour | 10:15 AM (hour is flashing) |
| Press FWD/DND | 10:15 AM (minute is flashing) |
| Enter new 2 digit min | 10:13 AM (minute is flashing) |
| Press FWD/DND | 10:15 AM (AM is flashing) |
| Press Auto Dial/Store Button | Time is updated |
| Lift handset and hang up | Normal display |
Panasonic KX-TVS or KX-TVA Voicemail Systems
In this example, we change 11:15 am to 10:13 am.
| Keystrokes | System audio response |
| 165 (TVS) or 500 (TVA) | Any system prompt. Does not matter. |
| #6 | "Please enter your parties mailbox number...." |
| *998 or *9998 (if 4 digit system) | "Enter your password followed by the pound sign" |
| {password} + # | Notification of optional general messages and menu choices |
| 4 | "Time is 11:15 a.m. to change press 1, to accept, press 2." |
| 1 | "Enter the new time followed by the pound sign... " |
| {new time as 4 digits} + # | "Enter 1 for AM, 2 for PM" |
| 1 | "Time is 10:13 a.m. to change press 1, to accept, press 2." |
| Hangup phone |
Iwatsu Systems
All PBX systems (the telephone display time)
In this example, we change 11:15 am to 10:13 am. Do this from extension 201 or your lowest numbered extension.
| Keystrokes | System display |
| 4 SUN 11:15 AM | |
| SPKR | ICM |
| [FEAT] + 64 | Set Time hh:mm |
| Dial the 4 digit time in military time | Set Time 11:15 (beep...beep....beep) |
| SPKR | Normal Display |
Internal Voice Mail System
In this example, we change 11:15 am to 10:13 am.
| Keystrokes | System audio response |
| Access mailbox 201 or the designated system management mailbox as you would to change a greeting. | "Please enter your password" |
| [enter password} | [message notification and menu options} |
| 4, 5 | "To play the system time, press 1, to set the system time, press 2...." |
| 1 | "11:15 am... To play the system time, press 1, to set the system time, press 2...." |
| 2 | "The time must be entered in a 24 hr ]format ...." |
| 10:13 | "10:13 am. Your selection has been saved." |
Using external PC based voicemail system
Adjust the time as you would for any PC system
Amanda Voice Mail
Logon to the PC with the administrator password
- Set the PC system clock
- Run monitor
- Enter Password
- Click the digital clock icon on the toolbar
- Change time
- Verify time change on monitor
