Business VoIP Telephone System Features
We are known for…
- Great sounding audio and secure encrypted VoIP audio.
- Our sub-second cellular backup for cable modem customers. The VoIP call does not drop when your primary Internet fails.
- Service company/medical office on call replacement to answering services.
- Traditional PBX features lost with other VoIP providers such as one touch call transfer, door phones/latches, overhead paging and seeing who is on the phone!
New Features Not Found in Your Old phone System
- Voicemail to email with transcription of audio to readable text!
- Cell phone client – your cell phone has a “line 2” that is your office desk phone
- We can text enable you landline. Text messages to your landline office main number convert to email.
Unique features that the big phone company misses
- Great Service- Never call that big phone company again !
- Customization: Our unique architecture allows for safe development of advanced and customized voice features.
- Full system maintenance and support for as long as you are with us.
- Reliable Caller ID Name on inbound and outbound calls. Caller ID Name is such an issue we started a business from it! www.fixcallerid.com
- Call center reports you can understand.
- Automated attendants that are easy to change.
- Door phones and overhead paging.
And all of the industry recognized top features:
- Audio conference system for up to 50 attendees
- Conference phones that sound GREAT but don’t cost a lot.
- CRM integration to any CRM to include Zoho, Sales Force, SugarCRM and Outlook.
- Free Music on hold production.
- Advanced Automated Attendant that can even accept pin numbers or account numbers for choices.
- Mobile twinning and mobility options to take calls and manage calls on your cell phone. We even wrote our own smart phone software.
- Customer self web administration, but we also can make the changes at no charge.
- Call Reporting and call accounting with integrated call recording hyperlinks (We even have an accountant on staff that loves to analyze staffing reports!)
- Follow me, forward, DND
- Voicemail to email with text transcription by IBM Watson.
- Cordless phones that have hands-free answer on intercom and unlimited range.
- Call recording.
- Dial by name directory.
- Over the phone, overhead and/or warehouse/loading dock paging.
- Phones at home or linked second office (Centralized receptionist)