Service Company Communications

Advanced On Call System

We can replace expensive answering services with advanced on call rotation systems that find the scheduled technician each night. In the event a tech is unavailable, the system will escalate to a supervisor. All calls are logged for quality assurance.

Wireless phones

Paired with the receptionist phone, they allow the receptionist to roam the office, to the warehouse, to an outside truck and still stay connected.

Call Queuing

If you are an HVAC company and it’s 100 degrees outside, or a plumber during a frigid freeze, you may have periods of high call volume. We can queue these calls and prevent any busy signals. We will they provide a display of how well you are answering calls.