Text Message Solutions

Let us “text enable” your business voice telephone number to also receive text messages!

You can process texts in three ways;

  • Smartphone/PC App –  This is the traditional method. Text messages are delivered to a second text app we install on your smart phone or desktop PC. It’s like a text message line 2.
  • Email + Web – Text messages are delivered to an email address w/ a reply web form link. You can also initiate new text messages using the web form.
  • Email Relay – Text are sent to your email address. You email back to respond but CAN NOT initiate a new text.

We also have a a work group texting app called TextYAll – It’s a one number voice and text service. Every service company should have this to stay connected with their field service people.

Text Messaging (SMS) Consent Policies

Mobile carriers enforce compliance with US text messaging regulation. Non compliance results in blocked text messages and possible non-compliance fees. The statements below are required for our compliance and for the complianace of our customers using their own text message enabled landline.

Opt-In Policies:

  • In providing any telephone number to Infotel Systems, you knowingly consent to text/sms communications initiated from us to those numbers.
  • Sending us a text message to our phone numbers such as 804-266-6600 implies consent for us to then respond back by text.

Opt-Out Policy:

  • Call us at 804-266-6600 or email service123@infotelsystems.com with the request to STOP texting (phone number)
  • Reply to our text with the single word “STOP”.

Our Call to Action (How we advertise our text /sms numbers)

  • “Call or Text 804-266-6600” is listed on our front page.
  • A text/SMS enabled direct dial voice number is listed on a business card and states “Call or Text (phone number)”
  • A text/SMS number is listed in an advertisement and states “Call or Text (phone number)”

Cost for SMS:

The only cost incurred for text message communication to/from Infotel Systems may be message rates incurred by your SMS carrier (Verizon, AT&T, TMobile).

Content & Consent”

SMS messages to/from us are considered “conversational” & “informational”.

You may also view our Privacy Policy here to learn how we collect or use your information https://infotelsystems.com/service/privacy-policy

Help is available:

For any questions see https://infotelsystems.com/contact.