Text Enable Your Landline Telephone Number - Text to Smartphone App

Customer Texts your
Landline Telephone Number

Infotel Systems Data Center

You Respond to Text Via
Our Smartphone App

Your "personal" text messaging app on your smart phone is not used.

We install a second "business line" text messaging app on your smartphone that handles texts to/from your office phone number.

Texts are routed to your team (your agents)  as follows;

  • Agents  log in to take text messages.
  • Messages are distributed to logged in agents on a round robin basis
  • Whichever agent received the first text, handles the conversation even if over hours.
  • Conversations can be transferred to another agent.