Mission, Vision & Values
Our purpose: To provide Communication Technology to Keep you Connected and Engaged with your: Data, Employees, Customers.
Our Mission is to Provide:
- Business VoIP telephone systems with clear audio, constant up time, and ease of use.
- Business communications reports (KPIs) that become your employees “call to action”.
- Turnkey business communications solutions for specific vertical markets.
- Provide voice & data connectivity solutions. Connectivity is telecom.
Our Vision is:
- To maintain our status as a telecommunications solutions provider and problem solver for Virginia business.
- Integrate (AI) Artificial Intelligence tools into communications data to improve customer process.
- To keep voice, video and other real-time communications relevant for time-sensitive business communications.
- Adapt to the convergence of IT and Telecom via an IT division that focuses on applications but leaves the connection to telecom.
Our Values That Guide Us:
- Plan the work, work the plan makes for perfect installs, uncommon reliability.
- Clarifying data is the critical first step for troubleshooting and for operations.
- Honesty, candor and accountability.
- Well engaged, responsive with ability to prioritize.
- Simplify process and systems.
- Happy employees make for happy customers.
- Think of telecom as being layers 1 – 4 of the OSI model. This is the transport set. It’s the connection. This is our focus.
- IT is layers 5-7 . This is the application set. It’s the user interface such as Quick books or Microsoft Excel.