Low International Calling Rates We Match Verizon on Service Areas and Cost You must ask for International service to be enabled on your account. We charge a flat International rate based on your estimated usage. It’s is first fixed at $25/mo. If we adjust it, we will advise you based on your calling volume and cite your specific usage. It will be compared to and not exceed any Verizon service plan. What is allowed We provide great international calling rates to over 80% of the world. For example Country Country Code US Embassy Test Number $ Rate per minute Cost for a 100 minute call France 33 011 33 1 43 12 22 22 .017 $1.70 UK 44 011 44 20 7499 9000 .0101 $1.01 Germany 49 011 49 30 8305 0 .0152 $1.52 Mexico 52 011 52 55 5080 2000 .0053 $0.53 Cuba 53 na 1.2 NOT ALLOWED. USE CALLING CARD. China 86 011 86 108 531 4000 .0186 $1.86 China Mobile 86 011 86 136 555 555 5555 (This is as long as a number can get!) .0186 $1.86 We restrict calling to any country where the International rates are over .30/minute. These are considered fraudulent destinations. For these areas, you must use a calling card. How to dial Dial as you would on any phone. 011 + 1 to 3 digit country code + the telephone number. The country code + telephone number can be no more than 15 digits per E.164 International dialing standards. You may need to drop a leading digit from a number that is published within a country. For example, a Mobile phone in South Korea (country code 82) may have a published number of 010 5555 5555. That is what you would dial from INSIDE South Korea. But to call from the US, you will drop the leading zero and dial 011 82 10 5555 5555 Diagnosing International dialing issues Call the US Embassy (consulate, mission) for the region if it has one. They always have good phone service from the US! Be aware that countries with rates exceeding our per minute rate. These are blocked with no warning. You will get a busy code. Always tell us the Telephone number dialed, what your heard and the time. We call this THT. Foreign telephone networks are out of our control. You must provide two call reports 2 hours apart if you are having issues. As a final resort, we will make a call from another network to test the validity of the destination number. If it fails, we will consider the destination invalid. If it is successful, we will report the “can’t complete call” issue to our international carriers for resolution. We may block these non-USA area codes that are a source of Toll Fraud. These destinations are reached by dialing 1 + area code + 7 digits but are actually international destinations. The blocked non USA area codes are 246 – Barbados 264 – Anguilla 268 – Antigua and Barbuda 284 – British Virgin Islands 345 – Cayman Islands 473 – Grenada, Carriacou and Petite Martinique 649 – Turks and Caicos Islands 664 – Montserrat 670 – Commonwealth of the Northern Mariana Islands 721 – Saint Martin 758 – Saint Lucia 767 – Commonwealth of Dominica 784 – Saint Vincent and the Grenadines 809 – Dominican Republic 829 – Dominican Republic 849 – Dominican Republic 868 – Trinidad and Tobago 869 – St. Kitts and Nevis 876 – Jamaica 900 – Paid services 976 – Paid services If you have a need to call to these areas, contact us to adjust our security.