Law Office Communications
Audio Conferencing Phones and Conference Rooms
Phones:We provide a variety of conference devices to suit your room size. Units will multiple microphones allow everyone to be heard.
Rooms:Call a telephone number, enter a pin and join an audio conference. Our systems have built in multi-party audio conference. It’s dependable and always included. No 3rd party conference service is required. You will not experience dropped calls that occur with “free” conference calling services.
Call Detail Recording
Record the data for every call. Date & time, duration, number dialed or received, extension that made call, and even an account code for billing purposes.
The call detail can be searched by any of these variables.
Call audio recording allows for playback of critical communications. It can be automatic, automated with disable per call or enable per call.
The audio recordings are integrated with a call log as a clickable audio links as seen in the second column of the above call log.
Call QueuingMany firms want a human answer. We can queue calls (up to three) for the receptionist to allow for this and overflow to other staff if wait times are exceeded.
Smart Phone App
Our cell phone app for IOS or Android provides you a "line 2" on your cell phone. The app is paired with your office desk phone. They both ring at the same time.
The app presents a separate dialing pad for your business line. With this app, you can perform functions much like a desk phone.
- call from your cell phone and show your office phone number.
- See who is talking on an office extension and intercom them.
- Pickup calls holding for you.
- Record calls
- Join a video meeting..
Click to Dial (Time billing made easy)
Highlight any telephone number on your Windows computer, press F12 and the phone dials. We can add more integrated “click to dial” capabilities from any legal software application to include:
Abacus Law, Amicus, Bill4Time, Case Peer, Clio, Cloudlex, Filevine,Law Ruler, Legal Files,>My Case,Needles, MS Outlook,PCLaw,Practice Panther,ProTempus, ProLaw,Smokeball,Tabs3,Time Slips,TimeSolv Legal, Zola Suite
Text Enabled Landline
Your clients are already texting your office number. But, the texts are not going anywhere We can text-enable your office landline telephone number to receive sms texts messages.
We can allow you to text from your PC, which makes copy and paste easy from office applications.
Direct DialDirect dial telephone numbers ring directly to attorney phones and/or extensions of the attorney’s legal secretary . This allows an attorney to screen incoming calls using Caller ID during busy periods, knowing that the call is also ringing at his or her legal secretary’s desk.
Encrypted Voice Calling
Prevent voice tapping of your conversations. Several industry groups require VoIP security.
We are one of just a few VoIP providers that use secure VPN VoIP connections to deliver service. This means your client calls are encrypted. They DO NOT travel over the open Internet. This feature may be especially important for certain legal industries.