On Hold Messaging Options

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Professional human made audio productions.

We highly recommend onholdmarketing.com for a custom "on hold marketing" production that may change quarterly.

AI Voice

Send us your plain text and we will convert it into an on hold announcement using our AI text-to-speech system. Choose a variety of male or female voices.   It sounds almost as good as the above human talent option.

Use our music store

Search for a song from www.bensound.com and provide us the song name, we will load it to your VoIP telephone system.

AI Voice w/ background music 

Combine the two above options for a great production with background music.

Music venue

  • Customer "scrapes" an event script (text file) for the week from their event calender.
  • Obtains a 3 minute mp3 file from upcoming musical guests.
  • Loads both into our software to produce a very slick audio file. It's a spoken event calander with background music.
  • Loads events audio file into their VoIP telephone system via our hosted web site.

******************* More advanced options ******************

Plays a license free audio stream such as 

  • public data such as weather.
  • News radio

Dream

  • We can look up the weather and tell a caller to a hardware store to buy sun hats, umbrellas or snow shovels !
  • We can play customer ads based on the caller's area code.
  • Dream it, we will do it.

Send us your text

Music venue

The benefit is a targeted marketing message for better caller engagement with your staff. Examples are:

  • Play a specific message to a customer (telephone number) you previously flagged to drive a concept.
  • A hardware store plays a message for rain coats when it is raining. Snow shovels when it’s snowing.
  • Play a different message for repeat callers.
  • Lock in the same message when caller interest is indicated.

All messages play from the beginning of the file when the:

  • caller is placed on hold.
  • caller enters a customer service queue.
  • caller waits in a message queue with escalating messages such as "You are caller #3, estimated wait time is 3 minutes", and then deliver targeted content.

Professional human made audio productions.

We highly recommend onholdmarketing.com for a custom "on hold marketing" production that may change quarterly.

AI Voice

Send us your plain text and we will convert it into an on hold announcement using our AI text-to-speech system. Choose a variety of male or female voices.   It sounds almost as good as the above human talent option.

Use our music store

Search for a song from www.bensound.com and provide us the song name, we will load it to your VoIP telephone system.

AI Voice w/ background music 

Combine the two above options for a great production with background music.

Music venue

  • Customer "scrapes" an event script (text file) for the week from their event calender.
  • Obtains a 3 minute mp3 file from upcoming musical guests.
  • Loads both into our OHM production software to produce a very professional audio file. It's a spoken event calander with background music.
  • Loads events audio file into their VoIP telephone system via our hosted web site.

******************* More advanced options ******************

Plays a license free audio stream such as 

  • public data such as weather.
  • News radio

Dream

  • We can look up the weather and tell a caller to a hardware store to buy sun hats, umbrellas or snow shovels !
  • We can play customer ads based on the caller's area code.
  • Dream it, we will do it.

Send us your text

Music venue

The benefit is a targeted marketing message for better caller engagement with your staff. Examples are:

  • Play a specific message to a customer (telephone number) you previously flagged to drive a concept.
  • A hardware store plays a message for rain coats when it is raining. Snow shovels when it’s snowing.
  • Play a different message for repeat callers.
  • Lock in the same message when caller interest is indicated.

All messages play from the beginning of the file when the:

  • caller is placed on hold.
  • caller enters a customer service queue.
  • caller waits in a message queue with escalating messages such as "You are caller #3, estimated wait time is 3 minutes", and then deliver targeted content.