Microsoft Teams Integration
This document assumes you are already using Microsoft Teams. Teams pricing is based this document
Wish to use Teams as your only telephone system? We suggest you also us to integrate the two to provide a far better phone system.
Teams vs. Teams + Infotel Telephone System
| Feature | Teams as a phone system | Infotel Phone System with Teams Integration |
|---|---|---|
| Office paging as required by OSHA | No | Yes |
| Outbound Caller ID | A separate number | One number. |
| Teams Trunks to call from Teams to the outside world | Separate monthly cost | On time fee, no monthly cost |
| Door boxes and door relays | No integration | Fully integrated. Answer door call from phones and open door from phone. |
| Analog phones for warehouse | No | Yes |
| Cordless phones | No | Yes |
| E911 compliance | No. Can't determine location of caller. | Yes. The desk phone designates a specific street address and even an area for larger facilities. |
| Cost for a Phone System per user | $15/mo (Office 365 plans) $21/mo (Microsoft 365 plans) | $18/mo and it's a far better phone system. Discounts may apply. Call us for a quote |
Teams + Infotel Hosted Telephone System Features
Teams calling to the Outside World
Turning Teams into a phone system cost you $15/mo per user. Our integration covers this cost.
Blended Audio Conferences
We link Teams conferencing with the resources of our audio conference platform to blend Teams endpoints with outside parties calling from possibly a cell phone or vacation landline phone.
Teams Dialer Works with Our Phones
Click on a phone number from your Teams contact list, your Infotel Systems desk phone system makes the call.
Two Line Desk Phone
Your desk phone can make Teams calls and traditional office phone system calls. Think Line 1 and Line 2. Incoming calls from either environment ring your phone.