Our Hosted VoIP Business Phone System Costs

Big Phone Company quotes often don’t include all taxes and fees. Many VoIP providers add “taxes” not regulated by state or federal government! Get a “check amount” quote. The state of Virginia, our core market, is used as an example.

Enterprise System Phone Cost

Our system pricing is simple. $80 + $23/phone plus only mandated government taxes and fees. This is turnkey system with unlimited calling, maintenance and support.

ItemMonthly Cost Added VA TaxTax basis
Base support fee per account$650No tax on services.
Router + Switch Equipment Fee per site$15.06VA communications tax
Voice Service to VoIP endpoint. (unlimited local and USA LD*$18.05VA communications tax
Endpoint rental fee: Desk Phone, Android Client or Apple softphone$5.06VA sales tax
Universal service fund (USF) per VoIP endpoint fee$1.05VA sales tax . This is the only "tax on tax"
911 per site$.750VA 911 Tax

* Voice Service to YOUR cell phone: $8/mo  or Voice service to mailbox = $5/mo

The above provides you a full working and powerful phone system. Below are some options you may want.

Voice Endpoint Options

ItemMonthly CostTax RateTax Basis
Long Range Cordless Phone$10.06VA Sales Tax
Bluetooth wireless headset w/ 35 foot range. https://www.plantronics.com/us/en/product/voyager-legend-uc. $7.06VA Sales Tax
Long range wireless headset w/ 150' range$10.06VA Sales Tax
Wired headset with 3.5mm plug$1.50.06VA Sales Tax
Wired headset with EHS adapter$3.06VA Sales Tax
Wired IP conference Phone$20.06VA Sales Tax
Audio Conference - Konftel 800 + 2 ext mics + Zoom/Teams/Webex USB audio Interface to PC *$35.06
Audio paging horn$33.06VA Sales Tax

Fax and SMS

ItemMonthly CostTax RateTax Basis
FAX INBOUND-Basic Fax to email as PDF per fax number$10.05VA Communications Tax
FAX OUTBOUND-Fax printer driver per office site$10.05VA Communications Tax
Fax line for a paper fax machine$29.95.05VA Communications Tax
Text Enable an landline of VoIP number$29.00.05VA Communications Tax

Voice Utility Options

ItemMonthly CostTax RateTax Basis
800 number$25.05VA Communications Tax
International Service$25.05
Extra telephone number for extension direct dial, marketing tracking or for another city/state office. $1.05VA Communications Tax
4G backup Internet by Verizon Wireless. Matches Verizon rates for flat rate service. $55.05VA Communications Tax
Added conference channels beyond your number of phones$1.05VA Communications Tax
IP Trunk for premise PBX (Requires $65 base support fee + $15 router fee)$23.05VA Communications Tax
Call forward a number to another number. Referral recordings are just $5/mo$35/mo.05VA Communications Tax

Voice Feature Options

ItemMonthly CostTax RateTax Basis
Call Queuing$25.06VA Communications Tax
Call Reporting$1950No VA tax in information services and support
AI Analysis of voicemail recordings and live recordings$490No VA tax in information services and support
Cell Gateway $15.05VA Communications Tax

Data Router and Access Point Options

Our hosted voice telephone systems include a line item for a managed SD-WAN router to maintain the highest voice quality and uptime.  We are strongly invested in your Internet health. If your Internet fails, our (VoIP) Voice over Internet phone system fails. Thus router support includes “any service that must traverse the router to function and could “. Examples are;

  • Slow internet access as demonstrated by a speed test.
  • Internet service provider connection issues such as a bad cable modem.
  • Remote desktop access issues from home to office.
  • Failure to reach an office security camera or FTP server.

Advanced managed router service are listed below.

ItemMonthlyTaxTax Basis
Access Point rental with maintenance
$15.06VA Tax
Untangle.com security firewall with support up to 25 users$135.06VA Tax
Untangle.com security firewall with support up to 50 users$175.06VA Tax
VPN or other secure connection to a 3rd party hosted service provider such as a medical CRM.$200No Tax on Support

Servers and Laptops

Server TypeMonthlyComment
Domain Controller$124Domain Controllers enhance Internet security as they enforce good employee behavior
Exchange Server$186Exchange Server management
Windows File Server $62Requires a data backup plan
Linux NAS file server$31Requires a data backup plan
Web Server$62Cheaper to host this then pay us.
SQL Server$62We are rather proficient in SQL servers and programming as SQL runs much of our operations
Quickbooks Server$248We use QB and our company controller is a QB wizard.
General Apps server (CRM, Medical Practice management, etc)$124Your provider may have a better rate and just use use for hands on help.
Hosted MS365 or Google email$62You should be able to do this yourselves.
Desktop or Laptop$31Rate for device under manufacturers hardware warranty. We will add time for old computers.
Data or entire image backup for any serverCall usYou need local, offsite and also offline copies not connected to a server.

No surprise fees

  • All managed services agreements where equipment is rented;
    • includes full support and maintenance.
    • zero install labor fees on communication systems.
  • USF fees are subject to VA comms tax. This is the only tax on tax. We charge a flat $1 per phone even though we must pay anywhere from $.95 to $1.12 a month due to quarterly government tax tables.
  • As we try our best to make taxes flat to you, the quote you get will be your monthly charges. You pay that up front and the billing starts when you are using our system.
  • As listed, we charge only required government taxes. We never charge “fake” taxes such as a business license recovery fee, paper invoice fee, energy surcharge fee, regulatory compliance admin fee. We pay our own business taxes internally as a business should!
  • We are not charging an install fee so we require a one year term and then the agreement converts to a month-to-month agreement. We don’t sell auto-renewal agreements. Who can remember that! You may choose to have a longer initial term before the mo-to-month kicks in.
  • For our older customers, we are simplifying our prices!