Our Hosted VoIP Business Phone System Costs
Big Phone Company quotes often don’t include all taxes and fees. Many VoIP providers add “taxes” not regulated by state or federal government! Get a “check amount” quote. The state of Virginia, our core market, is used as an example.
Enterprise System Phone Cost
Our system pricing is simple. $80 + $23/phone plus only mandated government taxes and fees. This is turnkey system with unlimited calling, maintenance and support.
| Item | Monthly Cost | Added VA Tax | Tax basis |
|---|---|---|---|
| Base support fee per account | $65 | 0 | No tax on services. |
| Router + Switch Equipment Fee per site | $15 | .06 | VA communications tax |
| Voice Service to VoIP endpoint. (unlimited local and USA LD* | $18 | .05 | VA communications tax |
| Endpoint rental fee: Desk Phone, Android Client or Apple softphone | $5 | .06 | VA sales tax |
| Universal service fund (USF) per VoIP endpoint fee | $1 | .05 | VA sales tax . This is the only "tax on tax" |
| 911 per site | $.75 | 0 | VA 911 Tax |
* Voice Service to YOUR cell phone: $8/mo or Voice service to mailbox = $5/mo
The above provides you a full working and powerful phone system. Below are some options you may want.
Voice Endpoint Options
| Item | Monthly Cost | Tax Rate | Tax Basis |
|---|---|---|---|
| Long Range Cordless Phone | $10 | .06 | VA Sales Tax |
| Bluetooth wireless headset w/ 35 foot range. https://www.plantronics.com/us/en/product/voyager-legend-uc. | $7 | .06 | VA Sales Tax |
| Long range wireless headset w/ 150' range | $10 | .06 | VA Sales Tax |
| Wired headset with 3.5mm plug | $1.50 | .06 | VA Sales Tax |
| Wired headset with EHS adapter | $3 | .06 | VA Sales Tax |
| Wired IP conference Phone | $20 | .06 | VA Sales Tax |
| Audio Conference - Konftel 800 + 2 ext mics + Zoom/Teams/Webex USB audio Interface to PC * | $35 | .06 | |
| Audio paging horn | $33 | .06 | VA Sales Tax |
- It’s the audio conference portion of this complete system.
Fax and SMS
| Item | Monthly Cost | Tax Rate | Tax Basis |
|---|---|---|---|
| FAX INBOUND-Basic Fax to email as PDF per fax number | $10 | .05 | VA Communications Tax |
| FAX OUTBOUND-Fax printer driver per office site | $10 | .05 | VA Communications Tax |
| Fax line for a paper fax machine | $29.95 | .05 | VA Communications Tax |
| Text Enable an landline of VoIP number | $29.00 | .05 | VA Communications Tax |
Voice Utility Options
| Item | Monthly Cost | Tax Rate | Tax Basis |
|---|---|---|---|
| 800 number | $25 | .05 | VA Communications Tax |
| International Service | $25 | .05 | |
| Extra telephone number for extension direct dial, marketing tracking or for another city/state office. | $1 | .05 | VA Communications Tax |
| 4G backup Internet by Verizon Wireless. Matches Verizon rates for flat rate service. | $55 | .05 | VA Communications Tax |
| Added conference channels beyond your number of phones | $1 | .05 | VA Communications Tax |
| IP Trunk for premise PBX (Requires $65 base support fee + $15 router fee) | $23 | .05 | VA Communications Tax |
| Call forward a number to another number. Referral recordings are just $5/mo | $35/mo | .05 | VA Communications Tax |
Voice Feature Options
| Item | Monthly Cost | Tax Rate | Tax Basis |
|---|---|---|---|
| Call Queuing | $25 | .06 | VA Communications Tax |
| Call Reporting | $195 | 0 | No VA tax in information services and support |
| AI Analysis of voicemail recordings and live recordings | $49 | 0 | No VA tax in information services and support |
| Cell Gateway | $15 | .05 | VA Communications Tax |
Data Router and Access Point Options
Our hosted voice telephone systems include a line item for a managed SD-WAN router to maintain the highest voice quality and uptime. We are strongly invested in your Internet health. If your Internet fails, our (VoIP) Voice over Internet phone system fails. Thus router support includes “any service that must traverse the router to function and could “. Examples are;
- Slow internet access as demonstrated by a speed test.
- Internet service provider connection issues such as a bad cable modem.
- Remote desktop access issues from home to office.
- Failure to reach an office security camera or FTP server.
Advanced managed router service are listed below.
| Item | Monthly | Tax | Tax Basis |
|---|---|---|---|
| Access Point rental with maintenance | $15 | .06 | VA Tax |
| Untangle.com security firewall with support up to 25 users | $135 | .06 | VA Tax |
| Untangle.com security firewall with support up to 50 users | $175 | .06 | VA Tax |
| VPN or other secure connection to a 3rd party hosted service provider such as a medical CRM. | $20 | 0 | No Tax on Support |
Servers and Laptops
| Server Type | Monthly | Comment |
|---|---|---|
| Domain Controller | $124 | Domain Controllers enhance Internet security as they enforce good employee behavior |
| Exchange Server | $186 | Exchange Server management |
| Windows File Server | $62 | Requires a data backup plan |
| Linux NAS file server | $31 | Requires a data backup plan |
| Web Server | $62 | Cheaper to host this then pay us. |
| SQL Server | $62 | We are rather proficient in SQL servers and programming as SQL runs much of our operations |
| Quickbooks Server | $248 | We use QB and our company controller is a QB wizard. |
| General Apps server (CRM, Medical Practice management, etc) | $124 | Your provider may have a better rate and just use use for hands on help. |
| Hosted MS365 or Google email | $62 | You should be able to do this yourselves. |
| Desktop or Laptop | $31 | Rate for device under manufacturers hardware warranty. We will add time for old computers. |
| Data or entire image backup for any server | Call us | You need local, offsite and also offline copies not connected to a server. |
No surprise fees
- All managed services agreements where equipment is rented;
- includes full support and maintenance.
- zero install labor fees on communication systems.
- USF fees are subject to VA comms tax. This is the only tax on tax. We charge a flat $1 per phone even though we must pay anywhere from $.95 to $1.12 a month due to quarterly government tax tables.
- As we try our best to make taxes flat to you, the quote you get will be your monthly charges. You pay that up front and the billing starts when you are using our system.
- As listed, we charge only required government taxes. We never charge “fake” taxes such as a business license recovery fee, paper invoice fee, energy surcharge fee, regulatory compliance admin fee. We pay our own business taxes internally as a business should!
- We are not charging an install fee so we require a one year term and then the agreement converts to a month-to-month agreement. We don’t sell auto-renewal agreements. Who can remember that! You may choose to have a longer initial term before the mo-to-month kicks in.
- For our older customers, we are simplifying our prices!