Hosted and Managed Systems Cost
Business Office Phone System Cost
Big phone company quotes never include all taxes and fees. Always ask for a a “check amount” quote.
Our monthly system pricing is simple. $80 + $23/phone plus the mandated government taxes and fees listed below. This is turnkey system with unlimited calling, maintenance and support.
| Item | Monthly Cost | Added VA Tax | Tax basis |
|---|---|---|---|
| Base support fee per account | $65 | 0 | No tax on services. |
| Router + Switch Equipment Fee per site | $15 | .06 | VA sales tax |
| Voice Service to VoIP endpoint. * | $18 | .05 | VA communications tax |
| Endpoint rental fee: Desk Phone, Android Client or Apple softphone | $5 | .06 | VA sales tax |
| Universal service fund (USF) per VoIP endpoint fee | $1 | .05 | VA sales tax . This is the only "tax on tax" |
| 911 per site | $.75 | 0 | VA 911 Tax |
* Voice Service to a cell phone, mailbox or a courtesy phone is $8/mo. The above provides you a full working and powerful phone system. Systems have a one-time $300 install fee. Below are some options you may want.
Voice Endpoint Options
| Item | Monthly Cost | Tax Rate | Tax Basis |
|---|---|---|---|
| Long Range DECT Cordless Phone and separate base station. | $10 | .06 | VA Sales Tax |
| Bluetooth wireless headset w/ 35 foot range. https://www.plantronics.com/us/en/product/voyager-legend-uc. | $7 | .06 | VA Sales Tax |
| Long range wireless headset w/ 150' range | $10 | .06 | VA Sales Tax |
| Wired headset with 3.5mm plug | $1.50 | .06 | VA Sales Tax |
| Wired headset with EHS adapter | $3 | .06 | VA Sales Tax |
| Wired IP conference Phone | $20 | .06 | VA Sales Tax |
| Audio Conference - Konftel 800 + 2 ext mics + Zoom/Teams/Webex USB audio Interface to PC * | $35 | .06 | |
| Audio paging horn | $33 | .06 | VA Sales Tax |
- It’s the audio conference portion of this complete system.
Fax
| Item | Monthly Cost | Tax Rate | Tax Basis |
|---|---|---|---|
| FAX INBOUND-Basic Fax to email as PDF per fax number | $10 | .05 | VA Communications Tax |
| FAX OUTBOUND-Fax printer driver per office site | $10 | .05 | VA Communications Tax |
| Fax line for a paper fax machine or Fax SIP trunk | $32.95 | .05 | VA Communications Tax |
| Managed Fax Server (8 port) Compare us to www.faxback.com 24/7 maintenance agreement | $190 | .06 | VA Sales Tax |
Text Messaging
| Item | Monthly Cost | Added VA Tax | Tax Basis |
|---|---|---|---|
| Text Enable - www.textenable.com Sends to an email address, respond by web form. | $29.95 per email address | .05 | VA Communications Tax |
| Text App Manage text using smart phone client. Text are distributed to logged in agent. Conversations can be transferred to another agent. | $29.95 per agent (per smart phone) | .05 | VA Communications Tax |
| Textyall-www.textyall.com Group texting and audio conference system For internal company dedicated team use only. | $29.95 per team | .05 | VA Communications Tax |
Voice Utility Options
| Item | Monthly Cost | Tax Rate | Tax Basis |
|---|---|---|---|
| 800 number | $25 | .05 | VA Communications Tax |
| International Service | $25 | .05 | |
| Extra telephone number for extension direct dial, marketing tracking or for another city/state office. | $1 | .05 | VA Communications Tax |
| Added conference channels beyond your number of phones | $1 | .05 | VA Communications Tax |
| IP Voice Trunk (Requires $65 base support fee + $15 router fee) | $24.95 | .05 | VA Communications Tax |
| Call forward a number to another number. Referral recordings are just $5/mo | $35/mo | .05 | VA Communications Tax |
Voice Feature Options
| Item | Monthly Cost | Tax Rate | Tax Basis |
|---|---|---|---|
| Call Queuing | $35 | .06 | VA Communications Tax |
| Call Reporting - Call Detail Records | $0 | NA | NA |
| Call Reporting - Call Center | $250 | 0 | No VA tax in information services and support |
| AI Analysis of calls | $80 base + $20 per extension | 0 | No VA tax in information services and support |
| Cell Gateway | $15 | .05 | VA Communications Tax |
Data Router and Access Point Options (Premise device)
| Item | Monthly | Tax | Tax Basis |
|---|---|---|---|
| WiFi access point maintenance. First/ remaining | $19/$12 | .06 | VA Tax |
| Untangle.com security firewall with support up to 25 users / 50 users | $135 /$175 | .06 | VA Tax |
| Ethernet switch 24 port | $15 | .06 | VA Tax |
| Internet support (We monitor and call in ticket) | $15 | .06 | VA Tax |
| VPN or other secure connection to a 3rd party hosted service provider such as a medical CRM. | $20 | 0 | No Tax on Support |
Servers, Desktop, Laptops, Tablets and Smartphones (Premise or Virtual)
| Server Type | Monthly | Comment |
|---|---|---|
| Windows Server OS | $168 | |
| Hyper-V or VMWare Host OS | $168 | |
| Hosted MS365 or Google email | $62 | You should be able to do this yourselves. |
| Linux NAS file server | $68 | Requires a data backup plan |
| Desktop, Laptop (Domain Controller & Strict Group Policy/Without | $49/$79 | Rate for device under manufacturers hardware warranty. |
| Veeam Instant Recovery to (RDP) Remote Desktop Sessions | $149 | We also charge a 1x setup fee for MS Server; license, desktop application setup, and testing. We ask that you test your DR plan once a year. |
| Data or entire image backup for any server | Call us | You need local, offsite and also offline copies not connected to a server. |
Internet Services
| Item | Monthly Cost | Add VA Tax | Tax Basis |
|---|---|---|---|
| Internet monitoring and escalations | $15 | 0 | No tax on services |
| 4G backup full voice & emergency data | $49 | 0 | No tax on data |
| Microwave Internet link rental w/ maintenance. (One time install cost is quoted) | $150 | .06 | VA Sales Tax |
| Rooftop antenna for 4G | $50 | .06 | VA Sales Tax |
No surprise fees
- All managed services agreements where equipment is rented;
- includes full support and maintenance.
- zero install labor fees on communication systems.
- USF fees are subject to VA communications tax. This is the only tax on tax. We charge a flat $1 per phone even though we must pay anywhere from $.95 to $1.12 a month due to quarterly government tax tables.
- As we try our best to make taxes flat to you, the quote you get will be your monthly charges. You pay that up front and the billing starts when you are using our system.
- As listed, we charge only required government taxes. We never charge “fake” taxes such as a business license recovery fee, paper invoice fee, energy surcharge fee, regulatory compliance admin fee. We pay our own business taxes internally as a business should!
- We charge a small install fee and require a one year term and then the agreement converts to a month-to-month agreement. We don’t sell auto-renewal agreements. Who can remember that! You may choose to have a term at any time.
Why do we rent?
- Due to supply chronic supply issues, we may need to replace broken equipment with used equipment.
- We provide great service and a rented device makes everything our responsibility.
- It saves you on personal property tax.
- It allows for our profit (yes, we said that) not subject to our federal governments huge USF taxes which in June of 2022 was 33%.